The terms and conditions stated herein (collectively, the “Agreement”) constitute a legal agreement between you and Jetseta, a registered trademark of V-2 Aviation Solutions Limited (“Jetseta”). In order to use the Service (defined below) and the associated Application (defined below) you must agree to the terms and conditions that are set out below. By using or receiving any services supplied to you by Jetseta (collectively, the “Service”), and downloading, installing or using any associated application or web service supplied by Jetseta which purpose is to enable you to use the Service (collectively, the “Application”), you hereby expressly acknowledge and agree to be bound by the terms and conditions of the Agreement, and any future amendments and additions to this Agreement as published from time to time at terms or through the Service.
Jetseta reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service or Application at any time, effective upon posting of an updated version of this Agreement on the Service or Application. You are responsible for regularly reviewing this Agreement. Continued use of the Service or Application after any such changes shall constitute your consent to such changes.
THE COMPANY DOES NOT PROVIDE AIR CARRIER SERVICES, AND THE COMPANY IS NOT A REGISTERED AIR CARRIER. IT IS UP TO THE THIRD PARTY AIR CARRIER CHARTER OPERATOR (“OPERATOR”) TO OFFER AIR CHARTER SERVICES, WHICH MAY BE SCHEDULED THROUGH USE OF THE APPLICATION OR SERVICE. THE COMPANY OFFERS INFORMATION AND A METHOD TO OBTAIN SUCH THIRD PARTY AIR CHARTER SERVICES.
Jetseta shall act solely and exclusively as your agent in connection with all charter services obtained by Jetseta on your behalf. Local Operators are regulated by the Nigerian Civil Aviation Authority. Jetseta is NOT a registered operator, nor does it provide air carrier services. Jetseta offers the method by which to obtain the services of the Operators, but in no way does it have any responsibility or liability for any charter services provided by third parties. By using the Services and booking a flight, you authorize Jetseta to enter into a charter contract with the Operator as your agent.
You will be responsible for arranging flights through the Jetseta Application, Jetseta’s website(s) or other method acceptable to Jetseta. Acceptable methods may include email, text message or telephone with a Jetseta Aviation Specialist.
On your behalf and as your agent, Jetseta will confirm aircraft availability with the Operator, execute necessary documents to reserve the aircraft, and process payment. It is your sole responsibility to carefully review and verify all travel details reflected in the confirmation when completing the reservation. Upon your review and acceptance of the invoice or booking confirmation, any trip cancellations or modifications will be subject to applicable cancellation policies.
You shall be responsible for opening an account, providing payment authorisations for travel services and paying for Services according to the terms and conditions of this Agreement and any additional terms and conditions presented to you at the time of booking and incorporated hereto by this reference. You agree to open an account with Jetseta and to provide all requested information, including a credit card to be kept on file and used for pre-authorisation/reservation and payment/capture for Services requested and authorised by you. When making reservation you may also take advantage of the other payment channels on our platform, which Jetseta may make available on the Site from time to time. When reserving an aircraft with a credit card an authorisation/reservation will be processed for the amount reflected on the Invoice Quote (as defined below) plus a 4% administrative fee.
Prior to reserving an aircraft, the Operator will provide Jetseta with a final quote for air transportation services. The amount quoted by the Operator will be billed to you in the form of an Invoice Quote. Once you confirm and approve the Invoice Quote, you shall be responsible for authorizing payment for the Invoice Quote from your account using the available methods offered by Jetseta. Payment for Services, including the Invoice Quote, shall be subject to the following terms and conditions, which may be amended from time to time, at the discretion of Jetseta:
Additional expenses may be incurred for the following: in-flight telecommunications and internet usage, excess luggage fees, fees for pet transportation, cleaning services for pet transportation or cleaning required due to the excess wear and tear of the aircraft caused by your or your invitees, catering orders, ground transportation and other services whether or not itemized in the confirmation documentation will be billed when incurred on your behalf. These charges may originate from the Operator providing air transportation services or a third party provider. Unless you inform and instruct us otherwise, charges related to such additional expenses will be charged to the credit card on file.
Jetseta will transmit a Final Invoice to you detailing Member’s incurred charges after the flight or as soon as charges for additional service and extraordinary items are provided by the Operator to Jetseta. In the event that any amount due from you to Jetseta hereunder remains unpaid for more than fifteen (7) days beyond the date such amount was due to be paid, such outstanding amount shall be subject to interest at the lesser of 5% per month or the maximum amount of interest permitted by law. In the event that any form of payment provided by you to Jetseta is rejected and Jetseta incurs any fees as a result of such rejection (e.g., insufficient funds), you shall be responsible to reimburse Jetseta promptly for all such fees.
In accordance with the Nigerian Civil Aviation Authority (“NCAA”) regulations and any other government regulations that may be in force from time to time, you and your authorized guests are required to comply with all existing aviation regulations, and will be required to present valid identification prior to departure for all flights. For international flights, you and all additional passengers must have a valid passport in his or her possession as well as any required visas or entry documentation. Operator has the right to refuse boarding to any person without the required documentation or as a result of non-compliance with stipulated aviation rules or other government regulations without recourse or further obligation on behalf of Operator or Jetseta.
Jetseta will require you to provide detailed and accurate passenger information regarding all persons traveling pursuant to arrangements made by you, after or during the booking process. Such information has to be furnished to Jetseta no later than twenty four (24) hours prior to departure. You agree to promptly provide to Jetseta all required information, and understand that failure to provide the information, providing inaccurate or incomplete information in a timely manner may result in delaying a flight, the Operator or pilots electing to deny boarding, and ultimately in you missing the flight, which will be considered a cancellation without notice and will incur a cancellation penalty.
You agree that you are obligated to fly according to the Flight Itinerary provided by Jetseta which stipulates the departure time based on and in consideration of the preferred departure time indicated by you at the time of booking.
YOU MUST BE AT THE AIRCRAFT PREPARED TO TRAVEL AT THE DEPARTURE TIME INDICATED ON THE FLIGHT ITINERARY. THE OPERATOR MAY DELAY THE FLIGHT FOR AN ADDITIONAL 30 MINUTES AFTER THE SCHEDULED DEPARTURE TIME
Should you miss a flight, you are solely responsible for alternate arrangements, although Jetseta will use its best efforts to make alternate arrangements at an additional cost to you.
In the event of cancellation of the flight you shall pay the operator a cancellation charge of:
i. Ten percent (10%) of the total charter price if notice of cancellation is received more than 24 hours before the scheduled departure time.
ii. Twenty five (25%) of the total charter price if notice of cancellation is received less than 24 hours but not more than 12 hours before the scheduled departure time.
iii. Fifty percent (50%) of the total charter price if notice of cancellation is received less than 12 hours before the scheduled departure time.
iv. Eighty percent (80%) of the total charter price or each portion thereof as is proportionate to that part of the Flight schedule already performed(whichever is the greater) together in each case with any additional amounts payable by the operator hereunder if notice of cancellation is received at or after scheduled departure time
Jetseta shall not be liable for any delay or failure to perform in connection with any flight, Service or in the performance of any obligation hereunder, if such delay or failure is due to or in any manner caused by acts of God, rebellion, riots, hijacking, insurrection, civil commotion, strikes or labor disputes, fires, floods, laws, regulations, acts, demands or and orders of any government or agency, seizure of the aircraft under legal process, adverse weather conditions, inability to obtain fuel, aircraft damage or loss, lack of essential parts or supplies, mechanical problems, illness or incapacitation of crew members, denial of operating or landing approvals, clearances or permits by governmental authority, or any other cause which is beyond the control of Jetseta. Jetseta is hereby released from any claim or demand for any direct or consequential damages arising out of failure to perform as a result of a force majeure event whether or not herein enumerated or other event referenced above.
If your conduct or the conduct of your guest endangers the aircraft or any passenger or property while on board, or you obstruct or hinder the crew in the performance of their duties, or fail to comply with any instruction of the crew, including but not limited to, those with respect to smoking in any form, drugs, alcohol, or use any threatening, abusive or insulting words towards the crew or behave in a manner which causes discomfort, inconvenience, damage or injury to the crew, we may take such measures as we deem necessary to prevent continuation of such conduct including restraint. You may be disembarked and refused onward carriage at any point and may be prosecuted for offenses committed on board the aircraft.
You agree to reimburse Jetseta for any and all reasonable costs and expenses incurred as a result of damage to the aircraft interior and or exterior which is caused by carelessness or neglect by you or any of your guests.
It is the sole responsibility of the Operator to maintain liability insurance coverage. Jetseta is not liable for any claims arising in connection with the services of the Operator.
Key Content-related Terms
“Content” means text, graphics, images, music, software (excluding the Application), audio, video, information or other materials.
“Jetseta Content” means Content that Jetseta makes available through the Service or Application, including any Content licensed from a third party, but excluding User Content.
“User” means a person who accesses or uses the Service or Application.
“User Content” means Content that a User posts, uploads, publishes, submits or transmits to be made available through the Service or Application.
“Collective Content” means, collectively, Jetseta Content and User Content.
By using the Application or Service, you expressly represent and warrant that you are legally entitled to enter into this Agreement. If you reside in a jurisdiction that restricts the use of the Service because of age, or restricts the ability to enter into agreements such as this one due to age, you must abide by such age limits and you must not use the Application and Service. Without limiting the foregoing, the Service and Application is not available to children (persons under the age of 18). By using the Application or Service, you represent and warrant that you are at least 18 years old. By using the Application or the Service, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement. Your participation in using the Service and/or Application is for your sole, personal use. You may not authorize others to use your user status, and you may not assign or otherwise transfer your user account to any other person or entity. When using the Application or Service you agree to comply with all applicable laws from your home nation, the country, state and city in which you are present while using the Application or Service.
You may only access the Service using authorized means. It is your responsibility to check to ensure you download the correct Application for your device. Jetseta is not liable if you do not have a compatible handset or if you have downloaded the wrong version of the Application for your handset. Jetseta reserves the right to terminate this Agreement should you be using the Service or Application with an incompatible or unauthorized device.
By using the Application or the Service, you agree that:
You will only use the Service or Application for lawful purposes; you will not use the Services for sending or storing any unlawful material or for fraudulent purposes.
You will not use the Service or Application to cause nuisance, annoyance or inconvenience.
You will not impair the proper operation of the network.
You will not try to harm the Service or Application in any way whatsoever.
You will not copy, or distribute the Application or other content without written permission from Jetseta.
You will only use the Application and Service for your own use and will not resell it to a third party.
You will keep secure the confidential information regarding your account, which allows access to the Service.
You will provide us with whatever proof of identity we may reasonably request.
You will only use an access point or 3G data account (AP) which you are authorized to use.
You are aware that when requesting transportation services by SMS, standard messaging charges will apply.
Subject to your compliance with the terms and conditions of this Agreement, Jetseta grants you a limited, non-exclusive, non-transferable license: (i) to view, download and print any Jetseta Content solely for your personal and non-commercial purposes; and (ii) to view any User Content to which you are permitted access solely for your personal and non- commercial purposes. You have no right to sublicense the license rights granted in this section.
You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Service, Application or Collective Content, except as expressly permitted in this Agreement. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Jetseta or its licensors, except for the licenses and rights expressly granted in this Agreement.
We may, in our sole discretion, permit Users to post, upload, publish, submit or transmit User Content. By making available any User Content on or through the Service or Application, you hereby grant to Jetseta a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast and otherwise exploit such User Content only on, through or by means of the Service or Application. Jetseta does not claim any ownership rights in any User Content and nothing in this Agreement will be deemed to restrict any rights that you may have to use and exploit any User Content.
You acknowledge and agree that you are solely responsible for all User Content that you make available through the Service or Application. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all User Content that you make available through the Service or Application or you have all rights, licenses, consents and releases that are necessary to grant to Jetseta and to the rights in such User Content, as contemplated under this Agreement; and (ii) neither the User Content nor your posting, uploading, publication, submission or transmittal of the User Content or Jetseta’s use of the User Content (or any portion thereof) on, through or by means of the Service or Application will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
Subject to your compliance with this Agreement, Jetseta grants you a limited non- exclusive, non-transferable license to download and install a copy of the Application on a single mobile device or computer that you own or control and to run such copy of the Application solely for your own personal use.
V-2 Aviation Solutions Ltd, operating under the trademark of the Jetseta App is committed to protecting our visitors’ and members’ privacy. The following Privacy Policy outlines the information of the Jetseta App (the “Company”, “Jetseta”, “we”, or “us”) may collect and how we may use that information to better serve visitors, operators and consumers while using our website, mobile application (‘Jetseta App”), and other services offered by Jetseta .
BY USING THE JETSETA APPLICATION OR OTHER SERVICES PROVIDED BY JETSETA (COLLECTIVELY, THE “SERVICE”), YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY.
Please review the following carefully so that you understand our privacy practices.
If you have questions about this Privacy Policy, please contact us at
info@Jetseta.com.
We collect the content and other information you provide when you use our service and register as a user on the App to provide and improve our services, features and content. Upon registration on the JetsetaApp (either as a consumer or operator), we develop a user profile to further customize the user’s experience.
In the course of using the Service, we ask you to provide us with certain Personally Identifiable Information. Presently, we require collection of the following information from end users or clientele:
Full Name
Phone Number
Debit card number
Address
Other payment details
Passenger names
Dates of birth of passengers
Passport or driver’s license Information of passengers
While we require collection of the following information from operators:
Company Name:
Full names of key personnel:
Phone number:
Email Address:
Aircraft details:
Insurance details
Flight Itinerary:
In addition, we collect tracking information as you navigate through the App or use the Service, including, but not limited to collecting information on your geographic location. We collect this information in order to calculate your charter fare and do not use it for any other purpose.
We also collect device type and unique identifier when you use our mobile application. We use this information for the sole purpose of providing you with the most up to date application and features. Usage of our services through your mobile device, may result in the tracking of your geo-location information so that you are able to choose the location nearest to you. Information so received will not be shared with third parties for any purpose and will be only used for the sole purpose of fulfilling your request. You may at any time no longer allow our application to use your location by turning the location feature off at the device level.
For those wishing to be a part our team, you will need to apply for a job on our site we will collect personal information such as your name, email address, phone number and additional information such as resume, gender, and your ethnicity. We use the information that you provide on the Career page of the Website to evaluate your qualifications and determine whether we are interested in setting up an interview.
To help us serve your needs better, we use “cookies” to store and sometimes track user information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies can be disabled or controlled by setting a preference within your web browser.
Users of the Website should be aware that non-personal information and data may be automatically collected by virtue of the standard operation of the Company’s computer servers or through the use of “cookies”. Cookies are files a website can use to recognize repeat users, and allow a website to track web usage behavior. Cookies take up minimal room on your computer and cannot damage your computer’s files. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. Users should be aware that the Company cannot control the use of cookies (or the resulting information) by third-parties. If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. There may, however, be some features of the Service which require the use of cookies in order to customize the delivery of information to you.
The use of third party cookies is not covered by our privacy policy. We do not have access or control over these cookies.
Our primary goal in collecting information is to provide our customers and consumers with a superior experience when using the Service. We use this information to closely monitor which features of the Service are used most, to allow you to view your trip history, store your debit card information on a secure page, view any promotions we may currently be running, rate trips, and determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources. We use the mobile information collected so that we are able to provide you the correct app version based on your device type for troubleshooting and in some cases marketing purposes.
The Company uses your Internet Protocol (IP) address to help diagnose problems with our computer server and to administer the Website. Your IP address is used to help identify you, and to gather broad demographic data. Your IP address contains no personal information about you.
We will use your personal information fairly and only for the purposes that we have disclosed to you that are permitted by you or as permitted by applicable law.
We will keep your personal information that you provide to us confidential and limit access to it to those who specifically need it to conduct their business activities, except as otherwise permitted by applicable law.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Periodically, we may use your contact information to inform you about new products and services offered by Jetseta or share news about us. As required by applicable law, we provide you with an option of being able to be removed from any such marketing correspondence.
Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
If you choose to use our referral service to tell a friend about our site or service, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at info@Jetseta.com to request that we remove this information from our database.
Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the privacy policy of the company providing it.
We do not sell, share, rent or trade your personal information or geo-location information other than as disclosed within this privacy policy.
The Company may share aggregated information that includes non-identifying information and log data with third parties for industry analysis, demographic profiling and to deliver targeted advertising about other products and services.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to process payment, provide customer support, to host our job application form, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website’s features) or to assist us in analyzing how our Website and Service are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose as they would sign a Non-Disclosure Agreement.We may also provide personal information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. You can, at any time, opt out of receiving such communications by contacting those third parties directly.
The Company cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of the Company or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity.
If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We use a third party hosting provider who hosts our Website. Our third party service provider does not have access to this information.
If your personal information changes or if you no longer desire to utilize our Service, you may correct, delete inaccuracies, or amend it by making the change on our member information page or by emailing us at info@Jetseta.com. We will respond to your access request within 30 days.
We will retain your information (including geo-location) for as long as your account is active or as needed to provide you Services. If you wish to cancel your account or request that we no longer use your information to provide you Services, please contact us at info@Jetseta.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The personally identifiable and geo-location information we collect is securely stored within our database, and we use standard, industry-wide, commercially reasonable security practices, such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information (credit card number and geo-location information). However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet, and any information you transmit to the Company you do at your own risk. We strongly recommend that you do not disclose your password to anyone.
We may update this privacy statement to reflect changes to our information practices. Such changes will be effective upon posting on the Website. We encourage you to periodically review this page for the latest information on our privacy practices. If you have any questions or comments about our privacy policy, please contact us by mail at (include contact address and email.
Penthouse 1,
Omega Centre,Plot 527, Aminu Kano Crescent,Wuse 2, Abuja
Phone Numbers: +234(0)9 290 5074, +234(0) 813 661 1717